Shipping Policy

At Ann Doctor Mattresses, we strive to deliver your products as quickly and safely as possible. This Shipping Policy outlines our delivery process, timelines, and terms.

1. Delivery Coverage

We currently deliver across major cities and towns in India, with primary focus on Tamil Nadu, Karnataka, and Kerala. For remote locations or other states, please contact our support team to confirm serviceability before placing your order.

2. Shipping Costs

We offer shipping on all standard mattress orders within our primary service zones. For accessories, custom sizes, or bulk orders, nominal shipping charges may apply, which will be clearly calculated and displayed at checkout.

3. Delivery Timelines

Standard sizes are typically dispatched within 2-3 business days and delivered within 5-7 business days. Custom-sized mattresses and sofas are manufactured to order and may take 7-14 business days for delivery. Delivery times may vary during public holidays or extreme weather conditions.

4. Order Tracking

Once your order is dispatched, you will receive a tracking link and courier details via SMS and Email to monitor your shipment's progress in real-time.

5. Delivery Acceptance

Please inspect the packaging upon delivery. If the packaging appears damaged or tampered with, do not accept the delivery and immediately contact our customer support team at doctormattresses24@gmail.com.

Shipping Policy

At Ann Doctor Mattresses, we strive to deliver your products as quickly and safely as possible. This Shipping Policy outlines our delivery process, timelines, and terms.

1. Delivery Coverage

2. Shipping Costs

3. Delivery Timelines

4. Order Tracking

Once your order is dispatched, you will receive a tracking link and courier details via SMS and Email to monitor your shipment's progress in real-time.